Which shift is better: the morning one, the afternoon one or during the night?
Maybe I should ask: which one is the
longest.
The morning shift is difficult
because you have to wake up early, get dressed, put on some make-up and put on
the fifth smile: “receptionist smile”. During the morning shift you have to be
aware if all of guests leaving have paid for the staying. It may cause some
difficulties, especially when you are totally into different task and
unexpectedly one guest comes to the reception, throwes the key murmuring
something like “thank you, goodbye” and goes out in less than 30 second. Then
you immediately run to the reception desk to the computer to see who was he or
she and if the staying is paid. Everything’s okay? Lucky you.
Afternoon shift means coming guests.
I like to welcome them in our hotel, explain rules and exchange smiles (more
natural than the smile from the morning shift). It is a little bit
uncomfortable when there are 16 or more coming guests and you have to study
something to the exam next day. There’s no time for other things but, as I
said, I like this shift.
Night shift… it is really nice and
difficult at the same time. Nice because
of the silent and calmness. You don’t have to do your tasks in hurry. There is
just you and your job, nothing between. Difficult because it is night and I like
to sleep at night. I don’t like to feel like zombie. Does anyone like it?
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